Information We Collect

virelothanos collects various types of information to provide our financial education services effectively. We gather personal details including your name, email address, phone number, and mailing address when you register for our programs or contact us directly. Additionally, we collect educational background information, professional experience details, and learning preferences to tailor our educational content appropriately.

Our website automatically collects technical information such as IP addresses, browser types, device information, and website usage patterns through cookies and similar technologies. We also collect information about your engagement with our educational materials, course progress, and interaction patterns to improve our services and provide personalized learning experiences.

When you participate in webinars, forums, or other interactive features, we may collect the content of your communications, questions asked, and feedback provided. Payment information is processed securely through third-party payment processors, and we retain only necessary transaction records for billing and administrative purposes.

How We Use Your Information

Your personal information enables us to deliver high-quality financial education services. We use your details to create and manage your account, process enrollments, and provide access to our learning platform. Communication preferences help us send relevant course updates, educational resources, and important announcements about our programs.

We analyze usage patterns and learning progress to enhance our curriculum, develop new educational content, and improve the overall user experience. This information helps us understand which topics resonate most with our learners and identify areas where additional support might be beneficial.

Information Sharing and Disclosure

virelothanos maintains strict standards regarding information sharing. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in specific circumstances outlined below.

We work with trusted service providers who assist in delivering our educational services, including payment processors, email service providers, learning management system operators, and customer support platforms. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

• Technical service providers for website hosting and maintenance
• Communication platforms for delivering course materials and updates
• Analytics services to improve our educational offerings
• Professional advisors including legal counsel and auditors
• Regulatory authorities when required by law or legal process

In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption protocols for data transmission and storage, with regular security assessments and updates to maintain protection standards.

Access to personal information is restricted to authorized personnel who require it for their job functions. All staff members receive privacy and security training, and we maintain strict access controls and monitoring systems. Our data centers employ physical security measures including surveillance, access controls, and environmental protections.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure. We encourage you to take precautions such as using strong passwords and logging out of your account when using shared computers. If you suspect any security breach involving your account, please contact us immediately.

Your Rights and Choices

Under Australian Privacy Principles, you have several rights regarding your personal information. You can request access to the personal information we hold about you, ask for corrections if the information is inaccurate or incomplete, and request deletion of your personal information in certain circumstances.

If you wish to restrict the processing of your personal information or object to certain uses, please contact our privacy team. We will review your request and respond within the timeframes required by Australian privacy law. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner if you believe we have handled your personal information inappropriately.

To exercise any of these rights, please submit a written request to our privacy contact details provided below. We may need to verify your identity before processing your request to ensure the security of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic website functionality, including user authentication, security features, and maintaining your preferences during your session.

Analytics cookies help us understand how visitors interact with our website, which pages are most popular, and where improvements can be made. We use this information to enhance our educational content and user experience. Marketing cookies may be used to display relevant educational content and course recommendations based on your interests and previous interactions.

You can control cookie settings through your browser preferences, choosing to accept, reject, or be notified when cookies are set. However, disabling certain cookies may affect the functionality and personalization of our services. We provide detailed information about our cookie practices in our separate Cookie Policy.

Data Retention and Deletion

We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws. Educational records and course completion data are typically maintained for seven years to support career development and continuing education requirements.

Account information and communication preferences are retained while your account remains active and for a reasonable period afterward to facilitate account reactivation if desired. Financial transaction records are kept according to Australian tax and business record requirements.

When information is no longer needed, we securely delete or anonymize it according to our data destruction procedures. Some information may be retained in aggregated, non-identifiable form for research and analytical purposes. If you request deletion of your personal information, we will process your request subject to legal obligations and legitimate business needs.

International Data Transfers

Some of our service providers are located outside Australia, which means your personal information may be transferred to and processed in other countries. We ensure that any international transfers comply with Australian Privacy Principles and provide adequate protection for your personal information.

When transferring data internationally, we use appropriate safeguards such as contractual protections, adequacy decisions, or other legally recognized transfer mechanisms. We regularly review our international service providers to ensure they maintain appropriate privacy and security standards consistent with Australian requirements.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you through email, website announcements, or other appropriate communication methods.

We encourage you to review this privacy policy regularly to stay informed about how we protect your personal information. The date of the most recent update is displayed at the bottom of this page. Continued use of our services after policy changes indicates your acceptance of the updated terms.